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Find the help you need > Government Complaints/Government Ombudsman Offices

Government Complaints/Government Ombudsman Offices

Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, state or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.

2 Locations offering the requested services. Providers are listed by city
Managed Care Ombudsman
510 E 12th Street Suite 2
Des Moines, IA 50319
Polk County
Office of Ombudsman
Ola Babcock Miller Building 1112 E Grand Avenue
Des Moines, IA 50319
(888) 426-6283 Toll-free
(515) 281-3592 Local - voice
(515) 242-5065 Local - TTY
(515) 242-6007 Fax
Polk County
The Iowa Compass resource database information is up-to-date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Iowa Compass does not rate or endorse any agency.